INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does it take to receive my order?

We process and ship all orders within 2 working days. Once shipped, your item will typically arrive within 3-5 business days, depending on your location and the shipping option selected at checkout.

Where can I view my sales receipt?

You can view your sales receipt by logging into your account on our website. Go to "My Orders" under your account dashboard, select the relevant order, and you’ll find the option to view the receipt/invoice there.

How can I return an item?

We offer a 3-day return policy from the date of delivery. The item must be unused, in its original packaging, and in resellable condition. Just contact our support team, and we’ll guide you through the return or exchange process.

What if I receive a damaged or wrong item?

We’re sorry for the inconvenience! If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos of the product. We’ll resolve the issue promptly with a replacement or refund.

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