Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–2 working days after confirmation. Orders are not shipped or delivered on Sundays or public holidays.

Delivery Time

We deliver orders within 3–5 working days across Pakistan.

Please note that delivery times may vary depending on your location and unforeseen circumstances.

Shipping Charges

Standard shipping charges will be calculated at checkout.
We may offer free shipping on selected promotions or order values.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (if applicable).

Cash on Delivery (COD)

We offer Cash on Delivery (COD) all over Pakistan. Please ensure you are available at the time of delivery to receive your order.

Delivery Delays

While we aim to deliver within the promised time, delays can occur due to:

Weather conditions
Public holidays
Courier service issues
High order volumes

In such cases, we appreciate your patience and understanding.

Incorrect Address

Please make sure your shipping address and contact details are correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Failed Delivery Attempts

If delivery is unsuccessful after multiple attempts by the courier, your order may be canceled or returned to us.

Contact Us

If you have any questions regarding shipping, feel free to contact us at:

Email: noreply@craftpk.com