Terms of service

Terms of Service

Last updated: November 11, 2026

Welcome to CraftPK (craftpk.com). By visiting our website or placing an order with us, you agree to the terms below. Please read them carefully. If you do not agree, please do not use the website.

1. About us

CraftPK is an online store based in Rawalpindi, Pakistan, selling watches and accessories. You can reach us at info@craftpk.com or on WhatsApp at +92 339 4041448.

2. Eligibility

By placing an order you confirm that you are at least 18 years old, or that you are using the website with the involvement of a parent or guardian, and that the information you give us is accurate.

3. Products and prices

We try to show product colours, sizes and details as accurately as possible, but actual colours may vary slightly depending on your screen. All prices are in Pakistani Rupees (PKR). We may change prices, offers and product availability at any time without notice. If a product is listed at an incorrect price because of an error, we may cancel the order and will let you know.

4. Orders

Placing an order is an offer to buy. We may confirm your order by phone or WhatsApp before dispatch. We reserve the right to refuse or cancel any order, for example if the product is out of stock, the delivery details cannot be verified, or we suspect fraud or misuse of discount codes.

5. Payment

We offer Cash on Delivery (COD) across Pakistan. Please keep the exact amount ready when the parcel arrives. Repeatedly refusing COD parcels without a valid reason may lead to future orders being declined.

6. Delivery

Delivery times, charges and the free delivery threshold are explained in our Shipping Policy. Delivery times are estimates and may be affected by courier delays, weather or public holidays.

7. Returns and refunds

Returns and refunds are handled according to our Return & Refund Policy.

8. Discounts and offers

Discount codes and offers are subject to their stated conditions, may be limited in number or time, and cannot be exchanged for cash. We may withdraw or change an offer at any time.

9. Reviews and content you submit

If you submit a review, photo or comment, you confirm it is genuine and that you have the right to share it, and you allow us to display it on our website and social media. We may remove content that is offensive, misleading or unrelated.

10. Intellectual property

All content on this website, including the CraftPK name, logo, images and text, belongs to CraftPK or its licensors and may not be copied or used without our written permission. Brand names of the watches we sell belong to their respective owners.

11. Limitation of liability

To the extent permitted by law, CraftPK is not liable for any indirect or consequential loss arising from the use of this website or our products. Our total liability for any order is limited to the amount you paid for that order.

12. Privacy

Your personal information is handled according to our Privacy Policy.

13. Governing law

These terms are governed by the laws of Pakistan, and any disputes will be subject to the courts of Rawalpindi.

14. Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page.

15. Contact us

Questions about these terms? Email info@craftpk.com or WhatsApp +92 339 4041448.